Support centre

Your shopping experience is significant for us. We strive persistently to serve your better.

 

1. Customer Satisfactory

At www.foodstersupply.com, your satisfaction is our priority. We stand behind the quality of our products and will always be there to assist if you are not satisfied with your purchase. We believe that we can work together with our customers to make every purchase a positive experience. Our shipments are carefully inspected before leaving our warehouse to insure that they are in the best packaging and conditions. In any event where you received faulty items, please contact us. No refund or return is accepted.

2. Issue on color resolution / pattern

We have made the best effort to display as accurate as possible in term of the color of our products in the website. However, the actual colors you see will depend on your screen quality and resolution. Therefore we cannot guarantee that your display of any colour is exactly as how we posted. The pattern/design may vary slightly from what you see (example: the actual size of the product, so please always refer to the measurement stated).

3. Food Allergies

Although we strictly bind to the fixed ingredients, we cannot guarantee that they are all free from nuts or nut derivatives. Should you have any enquiries, feel free to ask us regarding the food details. We cannot insure that our food are free from any other allergens.

4. Site contents & Copyrights

Unless otherwise by notification, all posted materials, including images, illustrations, ideas, design, icons, photographs, video clips and others on the sites possess copyrights, trademarks and intellectual properties owned, controlled or licensed by www.foodstersupply.com